Welcome to PLUGZ Store. By using our website and services, you agree to the terms and conditions outlined below. Please read these terms carefully before completing any purchase.

•“Store” or “We”: Refers to PLUGZ Store.

•“Customer” or “You”: Refers to any individual visiting the website or purchasing a product.

•“Products”: Refers to all items listed on our website.

•Customers must ensure that all personal and contact information is accurate before placing an order.

•Available payment methods: Cash on Delivery, Vodafone Cash, InstaPay (or any other methods announced).

•For prepaid orders, shipping will only be processed once the payment is confirmed.

•Orders are delivered across all governorates in Egypt via specialized shipping companies.

•Estimated delivery time is usually 1 – 5 business days, depending on the location.

•Shipping fees are calculated based on the customer’s address and will be shown during checkout.

•Products are guaranteed against manufacturing defects only.

•Customers have the right to return or exchange the product within 14 days of receiving it if:

•The product is damaged or different from the listed specifications.

•There is a clear manufacturing defect.

•The product must be returned in its original condition with all accessories and original packaging.

•For returns not related to defects (e.g., change of mind), the customer bears the full shipping cost.

•The website must not be used for any illegal or harmful activities.

•All content, images, and trademarks on the website are owned by PLUGZ and cannot be copied or reused without prior written consent.

•We are not responsible for any direct or indirect damages resulting from misuse of the products.

•Our liability is limited solely to the value of the purchased product.

•The store reserves the right to update or modify these terms at any time, and updates will be published on this page.

For inquiries or complaints, you can reach us via:

•Email: plugz6774@gmail.com

•Phone / WhatsApp:01014655625