Shipping Policy
Thank you for shopping with PLUGZ. We are committed to getting your order into your hands quickly and reliably.
Order Processing Time
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Orders are typically prepared and dispatched within 1–3 business days (excluding weekends and official holidays).
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During high-volume sales events or seasonal peaks, processing may take slightly longer.
Shipping Rates & Estimates
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Shipping Fees: Calculated automatically at checkout based on your destination, package weight, and chosen delivery method.
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Delivery Times: Delivery estimates depend on your location and will be displayed during checkout or confirmed right after your order is placed.
Tracking Your Order
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Once your package has been handed over to our courier partner, you will receive your tracking number via SMS or email to monitor its journey in real time.
Potential Delays
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Please note that all estimated delivery windows are approximations. Deliveries may occasionally be affected by severe weather, peak courier volumes, public holidays, or unforeseen transit delays outside our control.
Address Corrections & Accuracy
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Please double-check your shipping details at checkout.
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If you notice an error in your delivery address, contact us immediately so we can update the courier before the parcel leaves our fulfillment center.
Need Help With a Shipment?
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Customer Care / WhatsApp: 01014655625
